Fraudulent Call Centers Thriving in the Middle of Tirana - Are the Police Aware of This Criminal Affair?

This is a call center ready to open in the Delijorgji palace complex, while this is us, together with our Italian colleagues from the Le Iene show, uncovering these fraudulent activities in every corner of Tirana.

According to this map made available by a colleague of ours, who had worked on some of them.

Our joint action began in November of last year, when a young Italian infiltrated one of the fraudulent groups operating in this luxury tower in the middle of Tirana.

Everything came to fruition with the closure of this call center and the arrest of eight people by SPAK.

Something that excited us, especially after that first disappointing moment, when we were faced with the premises emptied of any equipment that could prove the veracity of what we had documented for two days in a row.

But things soon took a turn for the better, and BKH agents managed to track down several members of the criminal group that was defrauding foreign citizens and arrest them as they tried to destroy evidence in an area on the fifth floor of Down Town, another luxury tower, not far from the first tower.

This would have happened a month ago...enough time to forget things. At least in Albania. And since we are in oblivion....

On February 24, the Special Court of Appeals would change the security measures for 5 of the SPAK detainees, sending them to house arrest. But this news was nothing.

Because apparently the people wanted by SPAK, who were suspected of being the owners of the call center that had just been seized.

Now let's pause the conversation with this whistleblower of ours for a moment, and return to where we started.

To the map of call centers that our first associate gave us.

_{Photo: Map where the locations of Call Centers were signaled and which was handed over to the police}

Starting with the Delijorgji Complex, where, as far as we understand, the number of fraudulent call centers is very large. Our information is secure, and in addition to our human, it is verified by people who have worked in these environments.

But even with this incredibly reliable data, we are still faced with surprises...

Complete silence, no signs of life, only closed doors.

However, we do not lose hope and try several other addresses, where until a few days ago there was intense work.

As we knock on the doors of the signaled call centers, one of our companions directs us to another environment where it was clear that a new call center was being prepared to open.

In reality, even though we waited endlessly, no one came.

I vetmi person me të cilin kishim të bënim, ishte ky punëtor pa asnjë lidhje me aktivitetin e paligjshëm, i cili po merrej me instalimin e internetit, prandaj vendosëm që kërkimin tonë ta spostojmë tek një tjetër zonë, në pallatin e madh tek farmacia 10, ku sipas informacioneve, deri pak ditë më parë mashtroheshin shtetasit europianë nga e gjithë bota.

Por edhe aty zogu që i kishte njoftuar, kishte qenë më i shpejtë se sa ne duke na lënë sërish përballë dyerve të mbyllura pa asnjë person brenda.

Nga dështimi në dështim, mbërrijmë tek një tjetër pikë e hartës, në kompleksin Halili, tek rruga e Dibrës, atje ku mes njësive të kësaj qendre të vogël tregtare, kanë vegjetuar prej vitesh tre call centera.

Aq sa të gjithë e dinë për ekzistencën dhe spostimet e tyre të vazhdueshme. Call Centerat e hartës na bien një nga një, edhe pse informacioni ishte shpërndarë brenda një rrethi shumë të ngushtë personash.

Foto: Harta ku ishin sinjalizuar vendndodhja e Call Centerave dhe që i ishte dorëzuar policisë

Sidoqoftë, le të provojmë një të fundit....

Në mes të bllokut, ngjitur me vilën e diktatorit Hoxha.

Por kur jemi ngjitur në katet më të larta të pallatit, banorët na njoftojnë se këtu lart ka pasur një Call Center.

Dhe në të vërtetë ashtu ka ndodhur. Në katin më të lartë të pallatit, atje ku deri pak ditë më parë ka qenë një call center që mashtronte europianët me investime në bursë, gjejmë vetëm një punëtor ndërtimi, i cili kuptohet që nuk ka lidhje me atë që ka ndodhur më përpara.

Kjo është salla e madhe në të cilën deri pak ditë më parë punonin rreth 100 operatorë. Në një pjesë të sallës janë lënë telajot motivuese që me sa kemi kuptuar gjenden në çdo call center mashtrues. Ndërsa këtu është ajo çfarë ka mbetur nga zyrat e drejtuesve.

Edhe në këtë rast, asnjë rezultat.

Vetëm ambiente të boshatisura apo dyer të mbyllura që na kanë shoqëruar përgjatë gjithë ditës.

Në fakt policia, jo vetëm që ka informacion, por ka gjithashtu ka në dorë prej dy javësh edhe denoncimin bashkë me hartën...

Por edhe ne nuk kemi qëndruar në shpresë të policisë dhe hartës që ia kemi dhënë në pjatë. Sepse disa dyshime i kishim.

Prandaj, gjatë këtyre ditëve, kemi vënë në shënjestër një call center për të cilin na informoi një vajzë që kishte punuar për disa muaj atje.

Bëhet fjalë për këtë strukturë në Rrugën e Kavajës, shumë pranë nga kompleksi Delijorgji.

Të dhënat duken tepër të sakta dhe të detajuara, prandaj së bashku me vajzën, pozicionohemi përballë call centerit të sapohapur në adresën e re.

_{Foto: Punonjës hyjnë në call center, afër Rrugës së Kavajës, Tiranë}

Atje ku rreth orës 9, vijnë njëri pas tjetrit operatorët dhe konsulentët e punësuar atje.

Pasi pjesa më e madhe e punonjësve kanë hyrë për të nisur punën, njëri nga operatorët turq, del nga struktura dhe rikthehet atje me një person të panjohur.

Këto pamje ishin xhiruar vetëm pesë ditë përpara ndërhyrjes tonë.

Ndaj nuk na mbetet, vetëm të thërrasim policinë...

After these promises from the police inspector, everything seemed to be going in sync. On one side we, on the other the police officers. Finally everything is under control.

The presence of the police increases our confidence that this time we will catch the perpetrators. But here too, at the last moment, something goes wrong...

In conditions where the police ate our words, it's up to us to do their job.

Meanwhile, after this moment of hesitation, the blue uniforms, notified by someone above them, left urgently, repeating the argument that a complaint needs to be filed at the police station. Which, as we told you, we did a week ago. Even at the General Directorate of the State Police.

Now, after these spectacular failures, let's return to the beginning of this investigation. To the call center in the green tower.

For those who are seeing us for the first time to understand, the call center where SPAK's intervention took place in the green tower 40 days ago has reopened, this time at Ring Center, at Zogu i Zi.

Just imagine the economic power these criminal gangs have.

The materials that were seized on the fifth floor of Down Town One, tables, chairs, computers, monitors, LED screens for about 500 operators, interior works, all amount to over 1 million euros. However, this is a snap of the fingers for them. Just as it is a snap of the fingers to close the cases with those who have the duty to track them down and catch them for this criminal activity they are carrying out.

So without wasting any time, the evildoers have put the new structure into operation under the motto, a day without work, a day without bread.

Right here, in one of the largest and most popular shopping centers in Tirana.

After we are assured that the illegal activity is ongoing, we go up to the fifth floor of the shopping center, together with our Italian colleagues...

The call center is armored in the most perfect way. Next to the always locked entrance that can only be entered with a card, we have three untrained bodyguards in front, who clearly have no problem confronting anyone who approaches the fraudulent activity they are protecting.

In fact, we've been looking for the police for hours, without any results.

After months of documenting this activity, with facts, evidence and hidden cameras, what can be said with certainty is that we are facing an alarming situation. We are not talking about a fraudulent call center here and there, but about an infinity, spread throughout the capital, which extorts hundreds of millions of euros from the accounts of European citizens every month. All under the nose of the police, who, even when we have served them with the readiness to intervene, have chosen to avoid it, clinging to bureaucratic details, which have given the fraudsters enough time to close the premises discovered by us and move elsewhere.

Until we discover them again./ SyriTv